Service News

Automatic Purge of old email from Trash and Junk folders

Dear Members,

On Monday 15th July we will start purging emails from the Junk and Trash folders of all member accounts, once over 180 days old.

This process will keep the size of member accounts down and help increase the speed of webmail access by removing unwanted email.

[Clarification 4th July @ 10:30]

This policy is intended to only affect users who are already over quota, the auto delete is intended to clear very old Trash emails to get your account back under quota.

[Update 15th July - Going Live in Passive Mode]

We have taken the decision that for the first few weeks we are going to run this system in a mode which reports to us delete actions that would be taken but will not actually remove email. After this testing stage we will move to an Active mode where delete actions will be taken.

Originally Written: 03-Jul-2013 16:07, Last Updated: 06-Nov-2014 12:29

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