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Outlook App Setup Guide

This guide supports both Android and IOS devices.

Adding an email address

1. Find Outlook on your device and open it. If this is the the first time opening this App, you will see the screen below in 1A. However if you already use this App for another address, please follow the steps in 1B.

1A. Press Get Started to proceed.



1B. Go to Menu (the three lines) > Settings (Cog icon) > Add account.


2. Enter your email address and press continue

3. In this step, make sure your do not proceed with entering your password and instead press the Question Mark icon. Select Change account provider from the popup and choose either IMAP or POP3. If you are not sure which one to choose, check out our guide here. 



4. You can now proceed to enter your email accounts password. You can also enter your Display name and a Description if you wish. When you have finished, press the tick icon in the top right hand corner.

 

5. Your account should now be successfully added to your Outlook app. You can either click continue to add another email address or skip to go straight into your inbox. 



6. Your emails will start to populate your inbox. It may take some time for them to start appearing.



Enjoy!


If you still unable to add your account to the Outlook app, please contact our support team at help@aluminati.net who will be happy to help you further.

Please be aware that the IT Support Team will only be able to offer limited support in regards to problems with third party software, such as Outlook. Our support team will always try to help the best they can, but in some cases they may need to refer you to the support team of the software in question. If you are unsure if we can help with your query, please contact us anyway and we will be happy to point you in the right direction if needed.