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Member Comments


System Status
31st Jul @ 09:25
  • Incoming Mail
  • Web Access
  • Client Access
  • Hosting Service
  

Members' Comments

A selection of unsolicited comments made by our members.

Comment Page : 1 2 3 4
  • Thank you so so much - that was a lot less painful than I'd imagined!

    You have been extremely helpful and incredibly efficient, so again, thank
    you.

  • Thank you very much for your personal, professional and rapid response to my problem! Very impressive.

  • Thank you for resolving my issues so promptly and completely to my satisfaction. With this kind of customer service, I can see myself using this account lifelong :-)

  • THANK YOU!!!!!!!

    THAT WORKED PERFECTLY!!!!!!!

    That was starting to do my head in and you managed to fix it in seconds,
    thank you! I was starting to lose faith in technology...

    WOOOHOOOOOO!!!!!!!!!



    Sent from my Outlook!

  •   Really useful service. I use it for most of my professional comms as well as private, that are separate from my businesses. - J.U.



 News
2 new in last 7 days

30/07/2010
New Email Packages
As previous announced on our accouncements page we have some new package types launching shortly. These changes will be launching now on Tuesday 3rd August, not on the 1st August as originally advertised.

As before, anyone subscribed to a package from 1st May 2010 will be entitled to a free upgrade on request to their nearest equivalent package.
27/07/2010
Service Interruption [Resolved]
[15:15] The mail servers are in the process of being rebooted to solve the current service issue (15:00 onwards)
We should have the service restored shortly.
[15:30] Interruption still ongoing, mail clients are able to connect/retrieve email however webmail is offline.
[16:00] One of the storage servers has been found to be unresponsive.
[16:10] If you visited the site between 16:10 and 16:50 you would have reached a holding page. We purposely took the websites offline to reduce the load on the mail servers whilst the problematic storage server was fixed.
[16:50] Service fully online.
19/07/2010
Intermittent Weekend Service Issues [Resolved]
01:30 - Dear Members - we've had the odd report of page timeouts or other server errors over this weekend. We've identified a possible problem system account causing these problems and have fixed it. If you are still experiencing these issues please contact the helpdesk (help@aluminati.net) and if possible include the server information which appears below your folder list.