UCLMail.net
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System Status
11th Mar @ 01:40
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Frequently Asked Questions
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News
2 new
in last 7 days
 10/03/2010 Brief Outage [Resolved] 20:36 - 20:42 Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause. 20:55 One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes. 20:56 Storage remounted, service fully online. Still determining original cause of the outage. 22:57 Datacenter has confirmed that a faulty power breaker tripped and had to be replaced with an on-site spare. Power was down for under 5 minutes but it took a few further minutes for the servers to boot back up. As you know we have been investigating A/B power feeds to prevent any single power fault from taking down the service. 04/03/2010 Datacenter Power Failure [Resolved] 19:37 - Power circuit failed in the datacenter, knocking out 3 servers. Service was slow as two of the servers were webservers, leaving web access restricted in speed. Client access and inbound email are both unaffected as no mail servers were on the failed circuit. 20:07 - All affected servers back online, web access stabilising across the webservers. Service may be a little slow for the next 10-15 minutes as users online are redistributed over available webservers. 03/03/2010 Temporary access issues There was a temporary problem with access this morning between 9.45am and 10.15am due to a database server issue. This has now been resolved. 10:25am - Updated, issue has been found and fixed. If you have any problems, try resending your email. |
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